Shipping & Returns

Returns Policy

If you are not completely satisfied with your order, we will accept returns with receipt within 60 days of purchase.

The address for returns: Attention: Museum Shop, Frick Madison, 30 East 75th Street, New York, NY 10021.


Shipping and Returns

All orders are shipped within 1-3 business days from placement of order.

Domestic US orders are shipped by FedEx Ground (delivery time 1-7 days from date of shipment). All orders to Canada are shipped by FedEx International Ground (delivery time 3-7 days from time of shipment). 

We cannot ship to P.O. Boxes. Please provide a street address for delivery.

Free Shipping for orders $100 and over applies to domestic US orders only.

Express service is available, additional fees apply. For domestic orders, customers may choose FedEx 2nd Day for an additional $25 fee, for FedEx Overnight there is a $35 fee. For Canadian orders, we offer FedEx International Priority (delivery within 1-3 days of shipment) for an additional $40 fee.

Please note that for orders shipped to Canada, recipients are responsible for all duties and taxes.

Pick up in Store: To arrange to pick up your order at Frick Madison, please contact sales@frick.org or call 212-547-6849. The Frick Madison Shop is open from Thursday through Sunday from 10 am to 5:45 pm. Please note that we cannot hold orders for more than one week. 

Questions

For questions, please call 212-547-6849 or email sales@frick.org.